Frequently Asked Questions
Practical answers about platform policies, takedown requests, and protecting digital content.
Can an infringing post be removed quickly?
An urgent, well-documented report may be submitted when a policy or rights violation is identified. Review and removal times depend on the platform; immediate takedown is never guaranteed.
Can someone get my posts removed even if I own them?
Yes. Removal can result from a complaint, moderation error, or a separate policy violation. We help document ownership, assess the notice, and prepare available appeals.
Can you request removal of abusive videos or posts?
We can assess the URL, identify a specific platform-policy or legal-rights violation, and prepare an evidence-based report. Being offensive alone does not automatically justify removal.
How can I protect original photos and videos?
Keep original source files, timestamps, publishing records, contracts and licenses. Where eligible, consider official rights-management tools and document unauthorized copies.
How is copyright different from trademark infringement?
Copyright protects original creative works such as videos and photographs. Trademarks protect identifying signs for goods or services within the applicable legal scope.
Can you report an account impersonating my company?
Yes, where there is deceptive impersonation, brand confusion, or a supported infringement claim. We review proof and select the appropriate official reporting route.
What do you need for a trademark-protection request?
Typically registration details, the recorded owner, infringement links, claimant identity and authorization where an agent acts for the owner. Requirements vary by platform.
Can I protect an unregistered brand?
Some remedies may be available depending on jurisdiction and platform, but specialized trademark tools may require a valid registration. We assess the available options.
Is a DMCA request appropriate for any offensive post?
No. DMCA concerns copyright infringement, not criticism, commentary, or general reputational complaints. Reports must use the correct legal and policy grounds.
What if I receive a false copyright complaint?
Preserve the notice and your ownership or licensing evidence. Review platform appeal or counter-notification options, and seek legal advice for contested claims.
Can you help across Facebook, Instagram, TikTok and YouTube?
We can assess official reporting and protection pathways across platforms. Available tools, eligibility and jurisdictional coverage differ.
Can negative reviews be removed just because they criticize my company?
No. Criticism alone is not grounds for takedown. A supported claim must identify a specific violation such as impersonation, threats, or rights infringement.
Can wrongly removed content be restored?
A platform appeal may be available depending on the enforcement reason and deadlines. We help prepare supporting evidence but cannot promise restoration.
How long does a content-protection request take?
Initial case assessment depends on the information provided. Platform investigation and action times vary with the violation, evidence and review process.
Do you require authorization to represent a brand?
Yes. Acting for another rights holder requires valid written authorization that specifies the rights, the agent and the scope of authority, along with platform-required evidence.
Do you guarantee Meta Brand Rights Protection or TikTok IPPC approval?
No. We help assess eligibility and prepare accurate applications, but the platforms make all approval and enforcement decisions.